Fountains Hotel - Cape Town

Fountains Hotel - Cape Town

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Fountains Hotel Reviews

Guest reviews are submitted by our customers after their stay at Fountains Hotel

Guest reviews

• Fountains Hotel - Cape Town
  Family with children

  10.010

  location,price,staff,food everything excellent

  yes parking charges

• Fountains Hotel - Cape Town
  Family with children

  7.410

  Excellent buffet breakfast daily included in very affordable rates.

  I was booked into room 516 for 4 nights. In the evenings , once the traffic flow had subsided and the area became quieter , I became aware of a very intrusive and regular high-pitched beeping sound and upon checking found that this emanated from the traffic lights at the intersection below the room. The pedestrian signal on the traffic lights is linked to a beeping signal and emits a beep every second for 14 seconds on green. The beeping continues 24/7 during the night as well and is irritating in the extreme and I eventually resorted to the use of ear plugs to shut out the beeping noise. Whilst I realise that this is beyond the Hotel 's control I feel that this is a discomfort to the guests in this wing of the hotel and could be discussed with the city's traffic authorities and that the beeping signal could be disengaged after a certain time at night. This spoilt an otherwise pleasant stay at your establishment.

• Fountains Hotel - Cape Town
  Single

  6.610

  Reasonable location in downtown, not too far from the waterfront (25 minute walk)

  A little dated, price was very high for what it was, although I was staying there during the World Cup so expected a premium. The price was the same as a much more luxurious room at the same time at the V&A Hotel on the Waterfront. It may well provide better value for money during a normal period

• Fountains Hotel - Cape Town
  Single

  8.810

  I enjoyed the stay at the hotel because it was close to work. It was comfortable and the staff were friendly and pleasant.

• Fountains Hotel - Cape Town
  Single

  6.610

  Location is in walking distance to both CTICC and down town.

  Reservation was for a superior room with a view, but actual room had no view.

• Fountains Hotel - Cape Town
  Couple

  6.610

  Close to everything.

  On check in we were told to pay, when all had been paid in advance as a birthday present. The rooms were very small. The breakfast was very average. The was a brawl with one of our guests in the foyer as we arrived back from dinner

• Fountains Hotel - Cape Town
  Group of friends

  8.210

  Its nice, cosy and comfortable hotel, good for business travellers who have meetings in and around cbd. The staff was very polite and helpful.

  A bit not satisfied with gate keepers and porters, it seems either they were too busy and a bit confused due to heavy rush of incoming guests for some sports team.

• Fountains Hotel - Cape Town
  Older travelers

  8.210

  The Rooms were very neat and clean. The staff was very helpful and the breakfasts good.

  The cost of drinks is absorbent for South Africans. The rooms need a face lift with new furniture.

• Fountains Hotel - Cape Town
  Older travelers

  10.010

  Friendly staff, comfortable room, good breakfast and very convenient for touring and site seeing around Cape Town.

• Fountains Hotel - Cape Town
  Older travelers

  7.010

  The Front desk staff were extremely friendly and helpful

  We had to leave very early the next morning and the friendly lady at front desk insisted that we have a continental breakfast before we go. She organized everything and we could see that it was written all over the pages. The problem was that when we were ready for our breakfast at 4:40 the next morning, there was absolutely no one to even offer us a cup of coffee. The bathroom facilities were in a bad state. The shower was not working and the bath tap fitting fell off every time we tried to open the tap or set the temperature. My husband is physically challenged and can only use a shower, which we specifically looked for when we booked the hotel. A taxi service was arranged for us the first evening, and apart of the fact that it arrived late, the vehicle was not in a good state (lights not working properly, etc). The price quoted for the taxi was not the price we had to pay, due to all kinds of excuses. This is not good for the hotel!!!

• Fountains Hotel - Cape Town
  Group of friends

  7.810

  The location was by far the best in Cape Town. The staff were very friendly and always willing to help. They had a recommendations kiosk which came in handy. They had a good sense for taxi costs and where to go.

  This is not a complaint but I found that the Concierge staff should perhaps take the time to listen and understand a question before answering for example we found out that actually buying tickets to the Cable Car online would have saved us an hour rather than going to the site and buying it there.

• Fountains Hotel - Cape Town
  Couple

  9.210

  The very friendly staff - especially names like: Happiness, Lucky, Fortune, Blossom, Precious and Serious!!!

  The flooring = carpets = is very industrial/office block like and not clean. the block of carpet in front of my room was lifted by the trolley and exposed bare cement flooriing

• Fountains Hotel - Cape Town
  Older travelers

  7.810

  the hotel was central and 4 star for a reasonable price

  some times I wonder where the hotels in South Africa get all their stars from

• Fountains Hotel - Cape Town
  Group of friends

  8.210

  Ideal for a quick trip. Rooms are small but easy on the wallet. Within walking distance to many local shops, attractions and tour pickups.

  Lists to have a pool but it was not clean or heated for winter use.

• Fountains Hotel - Cape Town
  Older travelers

  5.410

  We cant complain about the hotels general areas. Our room was fine except that we had this loud warning sign ringing in our ears every 35 seconds from the robot that was right below our room. Our shower handle kept on falling off when turning it. I couls see that it had been a problem for a long time as the tub had chips in from the amount of times it had fallen off and not been repaired. We had luke warm water in winter!!!!! We did voice these complaints on our departure. Would we stay there again.....no.